Protecting your privacy. Improving your shopping experience. Your trust is very important to us.

That’s why we want to be clear and transparent about why we collect information, the information we collect, how we use that information, and the choices you have regarding our use of it. We may also collect, use and share aggregate or anonymous data that does not identify you.

We collect information to save you time and money, and to make your shopping experience better.

The following principles guide us when doing business and provide the foundation of our privacy policy. These are:

• We respect your privacy and are committed to protecting it.
• We are transparent about how and why we collect information.
• The information we collect helps us provide value to our customers that include savings and enhancing their shopping experience.

This Privacy Policy was posted and is effective as of June 30, 2021. However, as our business, the law or customer needs evolve, we may update this Privacy Policy at any time. You can always view the current Privacy Policy by clicking on the Privacy Policy link at the bottom of our website. By using our sites and services, you consent to this Privacy Policy. Our services are provided to U.S. customers, and this Privacy Policy is governed by U.S. legal requirements. If you access our services from outside the U.S., you agree to the application of U.S. law .

We are also committed to ensuring that our communications are accessible to people with disabilities. To make accessibility-related requests, please contact us at [email protected]

Why We Collect Your Information

Below are examples of how we collect, use, and share data to help us create a better, safer experience on our website and mobile applications.

To Improve

• Providing products and services that enhance your shopping experience with us
• Developing new products and services to meet your needs
• Better understanding your use of our products, services and websites
• Determining your satisfaction with our programs and services
• Handling customer service cases
• Analyzing the performance of our products, services, and online experience and looking for ways to make them better

To Communicate

• Sending relevant information and personalized ads and other communications, including ways to save on items you buy most often or that you might like based on your past interests
• Providing personalized content and experiences on our websites, mobile apps and mail
• Displaying personalized offers, information and ads from Beehivehealthfoods.com or our marketing partners (as defined in “How We Share Your Information”) on other websites and mobile apps
• Sending product recall notifications to help keep you and your family safe
• Responding to your comments, requests, questions, and applications for career opportunities

To Protect

• Processing payments securely
• Fulfilling orders correctly
• Safeguarding the property or other rights of our customers, associates and the company
• To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and prosecute those responsible for that activity; and
• Legal compliance for purchase of certain products or where otherwise required by law

Learn More About How We Use Information We Collect

We use the categories of personal information described in “What Personal Information We Collect” to support the following use cases:

• To send marketing communications such as product discounts and personalized promotions and special offers
• Providing product or service functionality that you have requested (such as online payment, fulfilling subscription services, etc.)
• To communicate with you about orders, purchases, returns, services, accounts, programs, contests and sweepstakes
• Responding to communications you send us
• Assisting you with customer service requests and inquiries
• Development and distribution of new products and services like mobile applications
• Completing e-commerce transactions
• Delivering advertisements and promotions to you when you have visited our website, used one of our mobile applications, or otherwise engaged with us online
• Displaying interest-based advertising for products, services, promotions, and other business activities you may be interested in
• Developing statistics on engagement with our online properties and measuring how well our marketing and promotional activities perform
• Identifying and preventing fraud or identity theft
• Maintaining appropriate records for internal administrative and other business purposes
• Facilitating the functionality of our websites and mobile applications
• Providing notice of product recalls
• To perform basic applicant, employment and management functions including the collection of information necessary to mitigate public health risks in our facilities, or for the resolution of safety investigations
• At times, Beehivehealthfoods.com may provide third parties with certain personal information to provide or improve our products and services, including to deliver products at your request, or to help Beehivehealthfoods.com market or advertise relevant products and services to you; when we do, we require those third parties to handle it in accordance with relevant laws
• Other purposes as described to you at the time

How We Collect Your Information

What Personal Information We Collect

Here are the categories of personal information we may collect from you or about you. All categories may not be collected about every individual.

• Unique Personal Identifiersthat may include but are not limited to your legal name or preferred alias, online identifiers like user account names.
• Demographic informationlike your level of education, type of employment or other demographic information shared with us through third parties, such as social media or publicly available sources
• Contact Informationsuch as your email or postal address and phone number
• Financial and payment Informationsuch as credit and debit card numbers
• Behavioral Informationsuch as your purchase and transaction histories, geolocation data, IP Address collected from your computers and mobile devices, and information about what you do online, including your interactions with our social media posts
• Inferenceswe make about you like demographic interest segments that we believe are relevant to you and your household based on analysis of other information we have collected
• Characteristics of protected classificationsunder state or federal law, such as gender and nationality
• Call center recordings or monitoring records from our customer contact centers
• Other types of personal information that we may disclose to you prior to the point of first collection

There is also some personal information that you voluntarily share with us. This includes information used to create an account on our website, or where required by law. For example:

• Name, address, phone and email
• Payment information
• Communication and shopping preferences
• An encrypted version of your password

If you are an employee or job applicant, we may collect additional information, including employment information, such as occupation, title, licenses, professional memberships and other information to perform basic employment and management functions, including distributing payroll and providing benefits. If you are applying for a job, we may collect contact information about you during the course of your application for employment such as contact information to correspond with you concerning potential employment opportunities and other information such as background information and your employment qualifications and history.

Sources of Personal Information

We collect some information when you visit our website or use our mobile app, or when you use our online services or view our online advertisements. The information we may collect falls into three different main categories: (1) information you give us; (2) information we collect from you automatically; and (3) information we collect from other sources. These other sources may be service providers, data brokers, consumer research firms, publicly available sources, or other third parties with whom you interact or do business. For example, when you connect to one of our websites or mobile apps through a third party, we may collect information from their website. For example, if you choose to associate your social media identity with Beehivehealthfoods.com, the site may provide us with certain information from your social media account as permitted by your account settings.

Associating Personal Information from Multiple Sources

We may collect this information and link it to other information we already know about you. For example, we may associate your online shopping activity when you engage with our websites or mobile apps. Additionally, when you are logged in to our websites or use our mobile apps, we may link the device IDs or types to your account to understand your online activity so we can provide a better experience.

This includes pages you visit on our websites, items you add to your online shopping list, coupons you download and redeem from us, and purchase information. In addition, we may collect information when you use our mobile apps, including device location (if you choose to turn this feature on).

Cookies, Web Beacons, and Other Technologies

When you visit our websites, access our mobile apps or open one of our emails, we may automatically collect information about you using device identifiers, cookies and other technologies, including:

• Internet Protocol address
• Unique device or user ID
• System and browser type
• Referring website address
• Content and pages you access on our websites or mobile apps
• Dates, times and locations when actions take place

Like other online advertising providers, we use this technology for system administration and troubleshooting, to identify you so we can enhance your online experience, and to deliver interest-based advertising. Our sites do not respond to browser Do-Not-Track signals. These cookies are often collected by or otherwise shared with service providers as well as third party advertising partners, as described further in our About Advertising section below.

Third-Party Technology

We use third-party technology to better understand your online behavior. By doing so, we can present relevant content online and send you relevant emails. Our Privacy Policy does not cover the use of cookies by others, including third parties whose services or sites may be linked to from our sites and services, or third-party analytics or online tracking companies. We provide links to third-party websites in order to provide additional goods, services or information to our customers. Beehivehealthfoods.com is not responsible for information you provide directly to a third-party. Any information or Beehivehealthfoods.com-specific information, that you provide when accessing a third-party website is subject to that company’s privacy policy. If you register for or use such third-party websites both Beehivehealthfoods.com and the third-party may receive information collected through use of the websites, as described in the privacy policies on those websites. As with all website owners, we also do not have access or control over the cookies placed on your computer by other websites you may visit.

To manage your cookie preferences, click here: Cookie Settings

How We Share Your Information

We share the information we collect within Beehivehealthfoods.com, and also with our parent company, affiliates, service providers, marketing partners and other third parties.

We may share data with third parties for the following business purposes:

• Within Beehivehealthfoods.com, our parent company and with our Affiliates:We may share your information within our company, and our subsidiaries and affiliated companies for the purposes of decision making, reporting, management, analysis, administering programs, promoting service offerings and other business purposes.
• Service Providers:We may share your information with our service providers who provide us support services such as hosting our websites, postal delivery and electronic mail, mobile messages, product and service delivery, conducting analysis to improve our products, websites, fulfilling orders you place, managing payments and answering your questions. Service providers only use the information they receive from us for the purposes we hired them for, we don’t allow them to retain, use, disclose, or otherwise handle the data for their own purposes.
• Marketing Partners:We may share your information to display online, mobile or other advertising based on your purchases, activity on websites and mobile apps, and preferences you share with us so we can provide you with promotions and special offers that may interest you. We may also share information with marketing partners to help us analyze data and provide more relevant, personalized communications to you, sometimes combined with other sources.
• Third-Party Sites and Services:We may share your information to develop and provide special services or offers that may interest you. When we share with third parties, we require those third parties to handle the information in accordance with relevant laws. We may also share your information in an aggregated way that does not directly identify you but can be used for statistical analysis and other business purposes. We may also share your information where you intentionally interact with a third-party, such as where you click on a link to a third-party website, product or service from Beehivehealthfoods.com websites, products, applications, or services. We may also help you establish your own direct relationship with another party. For example, when you place an order, and select a third-party delivery service, you authorize Beehivehealthfoods.com to exchange the information you provide during the order process to that third-party to carry out that service. In these cases, we may help you transfer some of your information needed for that service, just so you don’t need to manually retype it. In these cases, we will continue to comply with this privacy policy for the data we hold, but it is important for you to remember that you have established a separate relationship with that third party and will be subject to their privacy policies. Beehivehealthfoods.com is not responsible for the privacy practices of third parties.
• With Third Parties, including Governmental Authorities, for Lawful Purposes:We may share your information where we believe the disclosure is required by law, or otherwise necessary to comply with the law, regulatory requirements, requests from public authorities, or to enforce our agreements or policies, to protect the rights and property of our customers, the company, our partners or the public (including for fraud prevention purposes). Additionally, your information may be shared if Beehivehealthfoods.com or a business unit or any of its assets are sold to another company, such as in a merger, acquisition or other corporate reorganization, in which case we will maintain our current Privacy Policy until data is transferred to that new company and data is covered by their privacy policy.